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Cluesolvers Privacy Policy

This privacy notice discloses the privacy practices operated by Uncorked Experiences Ltd., based in Canmore, Alberta, with regards to its App products for Cluesolvers, Mystery Towns, Canmore Uncorked, and Uncorked Festivals. This privacy notice applies solely to information collected by Uncorked Experiences Ltd. through these channels.

Information Collection, Use, and Sharing

• Uncorked Experiences Ltd. is the sole owner of the information collected through its sites and its App. Uncorked Experiences Ltd. only has access to and/or collects information given to it voluntarily via email, booking form, login screen or other direct contact from its clients. Uncorked Experiences Ltd. will not sell or rent this information to anyone.
• Credit card details or other financial information is not collected directly by Uncorked Experiences Ltd. and is instead collected through a 3rd-party payment gateway governed by its own privacy policy detailed here.
• Uncorked Experiences Ltd. will use client information ONLY to respond to enquiries regarding reasons it is contacted by its clients, or to provide occasional information regarding its products where the client has signed up knowingly and by providing consent. Uncorked Experiences Ltd. will not share your information with any third party outside of its organization, other than as necessary to fulfill a reservation request, e.g. to ship an order.
• Where a client has knowingly agreed to receive marketing information, Uncorked Experiences Ltd. may contact them via email in the future to advise about specials, new products or services, or changes to this privacy policy.
• No client information is stored within Uncorked Experiences Ltd.’s App products save that which is required for validation of product, which is then deleted once an experience has been successfully concluded.

Client Access to and Control Over Information

• Clients may opt out of any future contact from Uncorked Experiences Ltd. at any time. Clients can do the following at any time by contacting Uncorked Experiences Ltd. via the contact details on its website:
  • See what data is held about them, if any.
  • Change/correct any data we have about them.
  • Have us delete any data we have about them.
  • Express any concern they have about our use of their data.

Security

Uncorked Experiences Ltd. takes precautions to protect client information. When a client submits information via the website or App, their information is protected both online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If a client feels that Uncorked Experiences Ltd. is not abiding by this privacy policy, they are invited to to contact Uncorked Experiences Ltd. immediately via telephone at 833 609 0989 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

perfect group fun

Our adventures are fun, interactive, and have no real limits to group size.

We recommend people play our adventures in teams of 2-5 players, but this is never enforced, and there are no limits to the number of teams that can play at the same time - which means we can handle almost ANY size of group.

• For 1-5 Players - we suggest you book a single team online
• For 6-10 Players - we suggest you book 2 or 3 teams online (one team per booking)
• For 11+ Players - we can set you up on a group booking with multiple teams, and your own filtered leaderboard where you can compete for bragging rights.

PRICES AND PLAYING INFORMATION

We offer a range of pricing options depending on group size and custom options. As a general guide, group rates work out to approximately $10 to $20 per person based on your total group size and the number of players you elect to place in each team. Standard group prices are as follows:

We can also offer the following at additional cost:

• Support staff for your event
• Your organization's branding in the Cluesolvers App
• Custom clues

For a group quote or more information, please send us a brief description of your event using the form below. We will respond to your request with a detailed quote and information within 24 hours.